Name | Date | Location | Testimonial |
---|---|---|---|
Thomas Zeich | 19th November 2021 | DIRECT FROM FACTORY |
Hi John We received the cushions today. They are beautiful and fit perfectly. We are very satisfied customers. Thank you ever so much! Tom |
Peter Marsh | 24th April 2021 | DIRECT FROM FACTORY | Dear John: |
John Comer | 18th November 2020 | DIRECT FROM FACTORY | Hi John Cushions arrived today and we reckon they look great – see attached. Many thanks for doing a super job. John Comer |
Wade Jaeger | 8th October 2019 | DIRECT FROM FACTORY To Oakland CA |
Dear John Good morning. I received the two bookcases and cabinet. They are really great… perfect. Thank you very much for your time and efforts making the furniture, coordinating the delivery and cooperating with CTL LAX. Sandy Wang at CTL LAX was very helpful and a pleasure to work with. I am already thinking of ordering a couple more furniture items. Probably next year. Sincerely Wade H. Jaeger |
Dhaksha Shan | 1st October 2019 | DIRECT FROM FACTORY | Hi John, I just want to thank you for helping us get our Rosewood Dining table set, Sofa chairs and the side tables, which were delivered on 16th September. I have been looking to replace my dining room furniture for the last 4 years and couldn't find one that the whole family liked and fitted with our décor. Then we came across your website in May and now have the dining table of our dream, delivered to our door, thanks to you! Your professionalism and excellent support throughout the period from my initial contact to date is very much appreciated. The furniture is of good quality and finished to a very high standard. I am also grateful to you for sorting out the minor scratches to the dining table, which I believe was caused during transport. I am very happy with the services rendered by you and Antony and have already started recommending you to my friends! Best regards |
Geoffrey Elton | 16th March 2019 | DIRECT FROM FACTORY | Hi John Thank you for all the help you gave me in piloting my order for a TV cabinet through your contact in mainland China. The cabinet is now in situ in our "Chinese" lounge and it is a perfect match for the other furniture that we bought for this room 20 years ago. It matches in style, colour and even down to the mother of pearl inlay that we like so much. The quality of the cabinet making is excellent. When we started looking for a TV cabinet some months ago, we were disappointed to find that not only had our original supplier in London closed down but there didn't seem to be another one to take his place. Until I stumbled across your website. At first I was a bit hesitant about going direct to your contact but you made the complete process so relatively simple, acting as a very efficient go between.. So thank you once again and I was very impressed that you start work so early to get a same day response from China to overcome the time difference. One email was timed at about 5.30 a.m.! With kind regards Geoff Elton |
Shaun Hayden Case | 23rd March 2018 | DIRECT FROM FACTORY | John The outer packaging was paper very securely tied. Inside was a cloth sacking very securely tied and inside that the 8 chair cushions each individually sealed in plastic. The colour is fantastic - we love it. The cushions all fit perfectly. We are delighted. Thank you very much. Please pass on our thanks to your supplier. They have done a brilliant job. Shaun |
Linda Dian Stoskopf | 15th December 2017 | DIRECT FROM FACTORY |
John |
Martin and Brenda Abbott | 28th May 2017 | DIRECT FROM FACTORY | Hi John Our furniture has arrived safely (2 weeks ago) and it is fabulous. It is beautiful and the quality is excellent and all we wished for. Thank you so much for arranging and please send our thanks to Anthony. If you need any recommendations we would be more than happy to supply them.
Martin and Brenda Abbott. |
John Broadhead | 18th November | Bradford West Yorkshire | Hi John Just wanted to drop you a line regarding my Dining Table Set. All good with delivery and delighted - fully lived up to expectations. Regards John Broadhead |
Sal Grier | 16th November 2015 | Billingshurst, West Sussex | Hi John Greetings from Singapore. Visiting my family. Thank you so much for organising delivery of my bed. It was efficiently excuted after the first failed attempt as the bed couldn't get up our stairs. Matt arranged for scaffolding & extra staff & they eventually got the bed up through one of the upstairs window. We spent 2 lovely nights sleep on the comfortable support the whole bed provided before our departure for Singapore. Now we'll look forward to returning to a comfortable and beautiful bed. Reeves Removals staff were excellent. They treated us with respect of my furniture & surroundings. They were polite & ever so ready to oblige. Meanwhile thank you so much for a smooth & efficient delivery of our bed Great service. Thanks Regards Sal |
Judi Gladwell | 15th November 2015 | Monmouth Wales | Dear John, We are more than happy with the furniture. It fits in wonderfully in the new lounge and it matches all our other furniture purchased in Hong Kong some 20 odd years ago. Many thanks for a great service and a great product. Please also pass our thanks on to your China end of the team. Kind regards Judi Gladwell |
Alex Carbray | 29th October 2015 | Surrey | John The TV stand we ordered has been collected and wish to say that we are very pleased with the quality of the furniture. I suspect my wife may be thinking of other pieces. Regards Alex Carbray |
Duncan Blyth | 7th October 2015 | Argyl Scotland | Hi John, Regards |
Kate Abdo | 18th August 2015 | London | So sorry John. Been all over and totally behind on emails. Thanks! Kate |
Dr Robert Swanson | 18th August 2015 | Birmingham | Hello John Thank you: it is exactly what we were looking and hoping for. Robert Swanson |
Simon Smith | 16th August | Epsom , Surrey | Hi John, Just a note to say how very pleased we are with all 3 pieces of furniture that were delivered on Monday;and have now been unpacked. The quality of carving on the headboards is exceptional. Please pass on our thanks to Anthony and the factory.... I am sure we'll find some more items that we need in the future. Kind regards, Simon & Carolyn |
Dave Ball | 12th August 2015 | Heburn, Tyne & Wear | John, I recieved my rosewood TV cabinet yesterday. Waiting time is sometimes difficult to evaluate and quantify. However, I must feed back, the cabinet size suits our needs. The quality and finish of the cabinet is fantastic. What a lovely piece of furniture. Thanks and Regards Dave ball |
Julia Bailey | 11th August 2015 | Chatham , Kent | Hi John All is well with the delivery. The furniture is beautiful. Thank you for your efficiency throughout. |
Colin Hodges | 6th August 2015 | St Albans, Herts | Hello John You can close your file marked "customers very satisfied" - thank you! Colin |
Paul Lightfoot | 4th August 2015 | Runcorn Cheshire | Hi John |
Professor Dame Hazel Genn | 4th August 2015 | London | Hi John Perfect ! Thank you. Fits exactly into the alcove. I am very pleased with it. Kind regards. |
Amanda Davenport | 3rd August 2015 | Swadlincote, Derbyshire | Hi John, It's home and all in place and looks fantastic! Thank you very much for your help and business look forward to ordering from you again in the future. You've made our dining room table look 20 years younger. Thanks again, all the best. Amanda Davenport |
Denise Brockton | 29th July 2015 | Gillingham Dorset | Morning John, Just to let you know we have collected the cabinet from Petersfield and I am delighted with it, it took a long time! but I'm
very happy with the outcome.
Thank you Denise Brockton |
John Auld | 8th March 2015 | Isle of Arran | Evening, John
Sorry about the delay in responding - we have been off the island for the last week. Thanks John |
Pam Poulter | 3rd March 2015 | Bookham, Surrey | Hi John
Just to let you know my furniture arrived on time this morning all in order, very pleased indeed. Thanks for all your help. Kind regards Pam Poulter |
Nigel Whitehouse | 1st March 2015 | Ashton keynes, Wiltshire | Hi John
The table is STUNNING . |
Peter Shaw | 26th February 2015 | Crowborough , East Sussex | Hi John
Just to let you know all is good - thank you. Peter |
Marika Stalford | 26th February 2015 | Horley | Hi John, Everything with my furniture was just fine. Grateful. Thank you very much. It is very beautiful. Regards Marika |
Elizabeth Coleman | 26th February 2015 | Surrey | Hi John The tables have arrived safely and have unpacked and checked them - they are beautiful and ultimately worth the wait ! Thank you for all your assistance Elizabeth |
Joan Cuthbert | 20th February 2015 | Edinburgh | Good Morning John,
My chest of drawers arrived on Wednesday - despite having paid the extra to have two men do the delivery and for the crate to have been unpacked, the crate arrived with only one man to deliver it to a first floor flat! I was however incredibly lucky - I had a joiner working in my flat at the time and a removal firm were taking furniture out of the penthouse flat. Three men helped the delivery man - one to break open the crate and the other two to take the chest up in the lift and into my flat. I am delighted with the chest of drawers and it matches my existing furniture beautifully and has been worth waiting for.I don't know if you have used this particular contractor before but I would seriously think about using them again. You could have had one very disappointed customer if luck had not been on my side. Regards Joan Cuthbert |
Peter Talbot | 2rd October 2014 | Chester Le Street | Hi John,
Just to let you know furniture arrived Tuesday 30/09 safe and sound. Very, very pleased with it - see attached. Until the next time - many thanks. Best Regards |
Gyan Rana | 19th September 2014 | Colchester | Hi John
We collected our furniture from warehouse they were in good condition and totally happy with our order. Once again thank you very much. Regards Gyan |
Malcolm Ward | 19th September 2014 | London | Thank you John, We received our goods last Friday. The delivery men very helpful, having to carry the sideboard and side table into our garage from about 100 yards away. This was because their van ( with container) was too big for our narrow road, caused by parked cars and vans involved in the total refurbishment of a property 3 doors away. ( I had previously warned their office about the limited access but they obviously did not take it on board) The delivery men then carried the sideboard and table through our house to their final locations. We could not have managed without them. The furniture looks great and is a good match for our existing dining room table. An overview of the finished items yielded no marks or scratches so the packaging must have been very secure. Thank you for keeping us informed of progress on our order. We are very pleased with the final result. Regards Malcolm |
Chris Lally | 19th September 2014 | Kingston Upon Thames | We picked our furniture last week, we’re very pleased with them, well worth the wait,
Just got to renovate the old ones now Thank you , Chris |
Virginia Wells | 6th September 2014 | Dorset , England | Dear John Thank you for supplying the tv cabinet. We 're very pleased with it, it's exactly what we want and it matches our other furniture perfectly. Very many thanks Virginia Wells |
Paul Humphreys | 2nd February 2014 | Manchester | Hello John,
The crates were very hard work but I love the quality and workmanship of the rosewood items that you recently shipped to me and would like to add another matching piece with dragon design (wood colour 3 cherry - gloss). Regards Paul |
John Spragg | 16th January 2014 | Rickmansworth | Hi John Table arrived and looks fantastic, thank you, well worth waiting for. I must say all dealings with you have been a pleasure. Thanks again John |
Gary Chapman | 23rd December 2013 | Milton Meynes | Hi John, Have just finished unpacking the cabinets, and we are very pleased with them. The display cabinet looks really fantastic with glass sides and glass shelves, just what we wanted, and the bookcase is a perfect match in size, design and colour to our original one. We could not have asked for more. Would you please pass our thanks onto the manufactures. We are extremely pleased. Hope to do business with you again, as soon as we can make decided on the next room. Thank you for all your help. Happy Christmas to you and all your family. Best wishes Sylvia and Gary |
Belinda Bowles | 9th August 2013 | West Linton Scotland | Dear John,
We are overall very happy with the finish and quality of the chests. The whole experience has been better than I expected and you have delivered a very professional service. I would just point out the following for reference:
I will definitely look to order some more furniture from you in the near future. I am considering some bookshelves and hall table. I have received the colour samples so thank you for organising your col 1 looks like a better match for my existing furniture. Regards ** Please note the furniture will expand and contract and 1mm is very small. The furniture should align itself in time. Please see our hints on this link world-sales-rosewood-furniture-care.htm which explains why this can happen |
Martin Bright | 26th July 2013 | Southsea Hampshire | Hi John This is just to let you know that I have received my custom computer table and I am very pleased with it. The finish is superb and it perfectly complements the rosewood bureau (which I brought in Hong Kong 25 years ago) that I brought it to accompany. Well worth the wait! Kind regards Martin Bright |
Davina Jones | 23rd July 2013 | Leeds West Yorkshire | Hi John The tables have arrived today and are wonderful! Even those amazing photos did not do them justice. Thanks for the excellent service and correspondence you have provided throughout the sale. Kind regards Davina |
Geoff Goodspeed | 22nd July 2013 | Blackburn Lancs | Hi John I am happy to report a successful delivery of our TV cabinet and having managed to extract it from its case (No mean feat in itself!!) also happy to report it in perfect order and colour matches perfectly with our existing sideboard and altar piece. Thank you for all your efforts and for keeping us in touch with progress. We are delighted with our purchase. Best Regards |
Janette Wirt | 3rd January 2013 | Crowborough , East Sussex | Hi John,
Just to confirm delivery of my bar unit - all is well with it and it looks lovely. Thank you so much. Janette |
Janette Gascoigne | 3rd December 2012 | Aberdeen Scotland | Hi John We received our bookcase and are really delighted with it. The quality and service was excellent and I would definitely recommend you to others. kind Regards janette |
Philip and Sarah Leijten | 24th November 2013 | Beenham. West Berkshire. | Dear Mr. Williams, this morning we collected our furniture from AFFA Ltd's warehouse in Didcot. My wife and I were very impressed with the service rendered by Andy and his colleagues. Really top notch: we were made to feel welcome and received some help in loading the furniture into the cars. Upon return at home we started unpacking. Very quickly it became obvious that the quality of the packaging was very impressive. Each item was carefully wrapped in plenty of cardboard, enough layers to protect all legs, back and seat of each chair. We came across polystyrene inside where smooth surfaces had to be protected. We noticed various strings craftily holding pieces of cardboard in place. Double strings for the legs. Every piece was wrapped in the same fashion, where in the same spot (legs, or seat) knots were tied in exactly the same way, clearly demonstrating a well thought through and rehearsed packaging routine. When we finally saw the chairs and other items in their full glory we were absolutely delighted with the quality of construction and finish. All our expectations, which had been raised by previous buyers' testimonials, and the promise on the website were easily met. Thank you very much,Philip and Sarah Leijten |
Anna-Maija Jokisalo | 5th August 2013 | Vantaa Finland | Dear John, I was overwhelmed when I found your website and saw all the furniture you have for sale. I used to live in Hong Kong where I learnt that Chinese rosewood furniture is not only beautiful but also of a very high quality. I surely didn't have to get disappointed with these. My display, step and tv cabinets, coffee and altar table plus two stools arrived in perfect condition and so well packed that it took a while to get the furniture out of the boxes. You were more than helpful and patient with me when placing my order, and overall it's been a great experience to have made business with you. My living room is now "Chinese", and I'll allways remember you and the Chinese working men who I saw pictures about when making my stool, with warmth and gratitude. God bless you =) Best and kindest regards, Anna-Maija |
Yvonne Hearn | 19th June 2013 | Bexley, England | Hi John John & I were really pleased with & impressed with the quality and the workmanship of the Regards Yvonne |
Laura Currie | 15th June 2013 | Stirling , Scotland | Hi John
We are very happy with our
new Rosewood Cabinet. |
Rodger French | 11th June 2013 | Brockenhurst , England | Hi John Collected the furniture this evening and just driven down to Brockenhurst and unpacked it. Absolutely Fabulous - far exceeded my expectations . Very Very Good Thanks for all your help Rodger French |
Irina and Ian Royle | 11th June 2013 | Market Raisen, England | Hello John,
We received the furniture yesterday evening all present and correct. We are very happy with the quality thank you except for one thing. The middle leg on the corner cabinet is very crude and not at all pleasant on the eye. Whilst it serves it's purpose perfectly well if not visible, it is unfortunately very visible from any sitting position and indeed a standing position on the other side of the room. Would it be possible please to have a leg made which matches the others. As it is just a slot in leg I would imagine it should be a reasonably simple procedure. Many thanks. Best regards, Ian |
Penny Stafford | 11th June 2013 | Cheltenham, England | Hi John Just to let you know TV cupboard arrived today. Haven't unpacked it properly yet, it looks super so far. Will let you know if I find any problems. The colour is darker (as we expected ) but matches the old furniture so well that you would think they were made at the same factory. Thanks for good service, here and China. Regards Penny |
Gagandeep Singh | 11th June 2013 | Liverpool , England | Hi John, |
Gary Chapman | 5th June 2013 | Milton Keynes, England | Hello John,
We collected our furniture (desk and bookcase) last Thursday and unpacked the weekend. Very pleased and the colour match is just right.
Thank you very much, hope to deal with you again. |
Colin Bishop | 1st June 2013 | Caterham , England | Hi John I went and picked up the unit today ,had a look there all fine & had a good look now its at home as you can see all is well. Thanks for your help with this order can you pass my thanks on to Tony too for me . kind regards Colin |
Tina Lovett | 1st June 2013 | New Barnet , England | Hi John Cushions have arrived, looking good and fit perfectly - am really chuffed. Many thanks Tina |
Alan Craig | 1st June 2013 | West Wickham , England | John, |
Jane Garrard | 1st June 2013 | Surrey, England | Hi I picked up the stools today. They are really nice and worth the wait. Thank you very much. Kind regards Jane Garard |
Malcolm Maslen | 6th December 2011 | Basildon , England | Good morning John,
I am pleased to say that everything is fine the chairs are great and match into the rest of the furniture well, the cushions complement them well, I would like to thank you for all your help in acquiring the items, I’m sure we will back in the future. |
Nick Duckett | 30th November 2011 | Jersey | Hi John,
The table is fantastic and my father is very pleased. He cannot believe the value for money.Thanks for all your help, Kind regards, Nick. |
Neil Gallacher | 30th November 2011 | West Dumbartonshire | Dear Mr. Williams, I confirm that the tv cabinet I received was the one I ordered and I am very pleased with it, yours sincerely Neil Gallacher. |
Derrick Sheridan | 29th November 2011 | Reading England | John
Thank you very much for arranging delivery of our furniture. We are very pleased with it. Well worth the wait. Derrick |
Cathy Drummond | 29th November 2011 | Adelaide Australia | Hello John
I have now received my cabinet. It arrived completely unmarked, although the cost of landing it in Adelaide was much more than its price :) It’s now sitting in my bedroom doing its job and looking lovely. The colour absolutely matches my bedside cabinets – which are now looking a bit shabby in comparison (being 25+ years older). Thank you for your assistance. Kind regards Cathy |
Julie Singleton | 3rd september 2011 | Somerset , England | Hi John My furniture has now arrived packed in perfect condition. Am very pleased with it, many thanks Julie Singleton |
Mei Hu | 3rd September 2011 | Cambridge , England | Hi Mr Williams,
Just let you know that my bookcases were arrived today. They are lovely.Thank you. Mei Hu |
Bryan Gater | 23rd August 2011 | Wakefield , England | Dear John Sorry I’ve not been in touch before but we only collected our stool yesterday on return from three weeks holiday in Canada. We are very pleased with our new piece of rosewood. Thank you very much. I will have no hesitation using you again, should I need anything else and will recommend you to my friends. One very satisfied customer. Yours Bryan Gater |
George Brewster | 21st August 2011 | Edinburgh Scotland | John,
Very pleased with the product and think you operate a good business with thoughtful customer service.Kind regards and will use you again if the opportunity arises. Regards George P Brewster, FRICS |
Roger Day | 5th August 2011 | Nottingham , England | Hi John Just got back from a few days away so couldn’t get in touch sooner. Would just like to say how pleased we are with the TV cabinet supplied to us recently. It is just what we expected in terms of form and function and the timber used is great. Over the years we have purchased all of our lounge and dining room furniture in this style (starting in 1976 with a coffee table purchased in Hong Kong) and yet this latest piece matches in colour and fitting exactly. Thank you and regards |
Ivor Morton | 4th August 2011 | Dundee Scotland | Dear John, I am contacing you to thank you for the professionalism and care you have taken in transacting our purchase of the 2 nests of tables from China. The quality and look of the tables are superb and we are highly delighted with our purchase. Importing into the West from China is not easy and continuous quality cannot be guaranteed as I know myself from living in China for a few years. Rest assured that if we need more furniture in Chinese style,we will contact you once again. Best Regards, Ivor Morton. |
Peter Talbot | 1st August 2011 | Chester le Street , England | Hi John,
Altar table arrived safe and sound yesterday evening. Extremely happy with the finish and quality of the piece which far exceeded our expectations. We holiday a lot in the far east, love the furnishings and aesthetics you find in restaurants and hotels, and had searched high and low to find an altar table to be the centrepiece of our new bathroom. I'm pleased we found your web site and will no doubt be in touch again soon for other items. Many thanks and best wishes. Peter and Angie Talbot. |
Tom Chan | 26th July 2011 | Surrey , England | Dear Mr. Williams I collected the 4 stools from AFFA. AFFA's services was very efficient, the stools were literally waiting for me by the time I took my car from the front to the back of the warehouse. The stools are beautifully made, they make the rest of my furniture looking ugly. I will be looking for a matching sideboard soon. Best wishes Tom Chan |
Janet Marsh | 25th July 2011 | Ashtead , England | The TV Cabinet has arrived in excellent condition. Thank you.
J. Marsh |
Tony Nunes | 22nd July 2011 | Essex , England | Hi John, My furniture arrived yesterday.Wow it’s brilliant! Thank you Regards Tony |
Caroline Mawdsley | 20th July 2011 | Poole , Dorset | Good Afternoon John
Just wanted to send our thanks, we collected our sideboard yesterday and just couldn't be happier with the product. It's perfect and extremely happy. Thank you very much for all the communications and organising. Kind regards |
Anna Kemp | 18th January 2011 | London , England | Dear John I collected my Rosewood Chest of 5 drawers from AFFA on Saturday - and am very happy with it. It goes very well with my Antique Rosewood Chair. Many thanks for liaising with your furniture maker in China to modify the design exactly to my requirements. The colour match is excellent. Thank you . Anna Kemp |
Lara Callan | 17th January 2011 | Glasgow , Scotland | Hi John I was delighted with cabinet but not pleased with delivery.I specifically said monday afternoon and they turned up monday morning when i wasnt in. When they arrived the driver said that he was really sorry but he couldnt even get it out of the van(the van they had given him was to small for the crate and he couldnt get through the back of the lorry onto the lift.He said he told them at the depot before he left and they ignored him. Luckily eventually some neighbours came out and we had to open up the side of the lorry and lift it out.So I was not pleased with the delivery company at all but very pleased with cabinet it was a perfect match and would definately recommend your company. Thanks again Lara We contacted Mrs Callan and explained that when we send out crates - they go on a Courier Network and we never know who will end up making the final delivery. The furniture is sent in heavy crates to ensure it gets there safely. Ths is very unusual and has not happened before - but in fairness we wanted to put this testimonial up to show that we did our part correctly - unfortunately Mrs Callan had a bad experience with the particular courier who delivered. |
Kelvin Medley-Jones | 15th January 2011 | Dorset , England | Hi John Kelvin |
Margaret Parry | 14th January 2011 | Cumbria , England | Hi John, |
Mr F Wijkel | 13th September 2010 | Vissingen . Holland | Dear Mr Williams,
Though the furniture was collected some time ago, I still want to thank you for cooperation. Everything was in excellent order and it fits with the rest of our furniture which I bought in Hong Kong in 1976. I will tell friends about the quality of doing business with you, excellent. Success in business and thanks again, Frans Wijkel. |
William Fielder | 5th September 2010 | Southampton UK | Dear John Have received my excellent piece of furniture - Thank You. Bill Fielder |
Larry Hunter | 2nd September 2010 | Southampton UK | Dear John I can confirm that everything arrived as expected. Many thanks for your help and a very good service. I am expecting to use it again in the next few weeks. Regards Larry |
Mr J D Parker | 2nd September 2010 | Bath , United Kingdom | Dear Mr. Williams,
Thank you for your email. Yes we have received the desk. It was packed extremely well and the finished item is just what we wanted, we are very pleased with it. Thank you for sorting out the factories confusion with the order and I hope you have no more similar situations. Regards, J.D.Parker. |
John Kirkbride | 2nd September 2010 | Cumbria , United Kingdom | We have received the goods and they meet all our expectations. Many thanks.
Is the small bottle of liquid included a polish/varnish? presumably for repairing any
future knocks? how is it appilied?
John |
Andy Campbell | 22nd August 2010 | Peterborough England | John Many thanks to you all. The furniture arrived in excellent condition and looks absolutely fantastic. I know its been a bit of a wait but it has been worth it. We now need to order a cutlery cabinet, which I will do in the near future don't know why we didn't do it first time around. Regards Andy |
Jackie Newbury | 28th July 2010 | London England | Dear John
The furniture has arrived and I am delighted with all the pieces. I should have had gloss for the chest but that is my mistake. Just one question please: I have put the bed together and bolted where the bolts areattached and fit (very well) I have add one bolt to the bottom of the bed so the two parts hold together, but I have three bolts left over and cant see where they might be used. They might be spare but perhaps I am lying on something that may work loose without them? There is no picture for the beginner to follow just in case. The rest was obvious! We sent the image for assembly |
Veena Fifield | 20th July 2010 | Scotland | Dear John The cabinets are wonderful and yes, we are very happy with them. I understand that this is a 'to the door' service, but we were not expecting such a difficult unpackaging and carry in to the house. I appreciate we perhaps should have guessed given the size of our order. Nevertheless, can i suggest that you do stress to your new customers that they do need at least two strong men to unpack and carry in the furniture when delivered. We were very fortunate that my son in law was able to call a friend to help! Kind regards Veena |
Dr R Norrish | 16th July 2010 | London UK | Dear John
Just wanted to let you know that the new set of rosewood drum stools you supplied are perfect. They match very well with our existing one, and are in fact of a better quality. Thank you for all the trouble you went to, to get them changed. |
Mr D Basett | 20th July 2010 | Bristol UK | John, Cushions arrived at 9pm last night. no damage. Product excellent and gives new life to old furniture |
Mr I McMillan | 20th January 2010 | Carlisle Scotland | Hello John, My thanks to you for the delivery of the furniture ordered. It is very beautifully made. I was able to get into a crate when a joiner came to do other jobs. With regards, Ian McMillan |
Mrs J Rowe | 5th January 2010 | Morayshire, UK | Dear Mr Williams, The nest of tables arrived just before Christmas and I was really delighted with product, craftmanship and the secure packaging. It was just what I had hoped for. I look forward visiting your website for another 'browse' again. Wishing you a successful New Year. Yours faithfully, Mrs Jacqueline Rowe |
Mr M Church | 3rd January 2010 | County Durham , UK | Hi John, Thanks for your quick response, and I will try the oil you recommend. Thanks again for your help and for the furniture - the units have been much admired by guests this last week. Best regards, Mike |
Mr D Warder | 2nd January 2010 | Essex , UK | Hi John Happy new year to you also . We did receive our furniture on Christmas eve after having to wait in for the previous day when it was supposed to be delivered, but now that it is here and we have unwrapped it, it is lovely and matches the table beautifully thank you hope you had a nice holiday Best regards David & Elaine Warder |
Mrs S Cabrelli | 6th July 2009 | Leicester UK | Hi John
Little later than we should be but we have collected our DVD HiFi table no problems spot on really beautiful perfect match to my other furniture have attached picture of table in situ. Many thanks for your help and patience SUE CABRELLI |
Mrs. D Harmer | 29th June 2009 | Cadiz - Spain | Hi John Sorry for the delay in letting you know about the furniture. We have been renovating our house so wanted to wait until we had somewhere to put the furniture before we opened it. All the furniture has arrived safely and not damaged. We are really pleased with the furniture. Regards Diane |
Mr T Ford | 26th June 2009 | London , UK | Dear John, Apologies for the delay - I have only just had time to unpack the cabinet. Everything is fine, and the quality is excellent - actually better than the two cabinets that I have already. The colour match is pretty good, too, although the finish isn't quite so successful. You will remember that we were trying to obtain an eggshell/silk finish. The packaging was marked 'matt', and the finish is actually very dull. But this is a very minor point, and we are more than delighted with the end result, and also with the service provided by your company. Kind regards. Trevor Ford. This was the factories first attempt at obtaining a sheen finish. |
Mr G Joiner | 26th June 2009 | Plymouth , UK | I can confirm the tables reached us in a very good condition. The packaging was well done and very substantial. The small pot of wood dye or varnish was a nice gesture should the need arise where its use would be required.
Regards Mr G Joiner |
David Roberts | 25th June 20090 | Chester , UK | Hi John Many thanks TV cabinet looks great regards David Roberts |
Marilyn Roseman | 24th June 2009 | Manchester , UK | Hello John
The sideboard arrived today. I am delighted with it. It is a gorgeous colour and has come out of it’s packaging without any damage.
The only thing is that one of the door handles is missing the brass back plate, the packer must have dropped it as he reversed the handles for transport.
Please could you ask the manufacturer to supply a replacement as one of the door handles does not match the other three now.
Other than this, it is a lovely piece of furniture. Marilyn Roseman |
Karen White | 24th June 2009 | Waterlooville UK | Hi John, Managed to find two strong men yesterday and remove the transit supports, on the base of the tall glazed cabinet. It is now correctly positioned on top of the base unit. The quality and finish of all the pieces is superb and I am very very pleased overall. The arrival of the furniture has been somewhat of an event and lots of friends have popped in to view and admire it. So you never know, I might have got some more business for you. Thanks Karen |
Gordon Brown | 19th June 2009 | Sidmouth UK | Hi John Just to let you know that we took delivery of the CD Rosewood Cabinet that we ordered through you. It arrived on Wednesday (17th June) and Ann and I felt that we just had to write to you to say how thrilled we are with the cabinet and to congratulate you on the service and regular updates you supplied throughout the whole process. We had collected many pieces of rosewood furniture while working in the Far East and have had them for over 20 years. Our latest acquisition, the CD Cabinet, now sits in our Living Room alongside our other pieces; it is so perfect a match that you would think that it had always been there. Should we ever require another piece we would have no hesitation in contacting you as we know that service and quality will be guaranteed. Again thank you so much. Ann and Gordon Brown |
Mr T Morgan | 19th June 2009 | Newport UK | Tables arrived this morning ,all in good condition thank you, T.H.Morgan |
Ann de Silva | 19th May 2009 | Dalsjofors, Sweden | Dear John, I am pleased to inform you that the table and chairs are all unpacked and installed and I am so happy with them. They are superb , the colour , the finish , perfect . I´m a bit of a cynic so I was hoping but not expecting such 100% perfection . They actually arrived last week but the crates where so tightly constructed and secure it took us a couple of days to get into them and extract everything. The customs bill was horrific even more than I´d reckoned with but even that caused a smile due to a very chinese lady working for the handling company who was very concerned over the large amount I had to pay.She was the final chinese stamp on my table ! When I recover financially I shall be back for other items, meanwhile I´ll be browsing your site regularly.Thank you very much, I am so satisfied. Best regards Ann De Silva |
Clare Edwards |
16th December 2008 |
Voorburg , The Netherlands |
Hi John, The furniture for the 2 bedrooms has been unpacked and assembled and is as
the last order, beautifull and of superb quality. The chest is
absolutely gorgeous. Thank you again for your excellent service which I would certainly recommend
to any potential customer. |
Teresa Skinner |
12th December 2008 |
Lincolnshire , UK |
Hi John, |
Danuta Slomka |
5th December 2008 |
London , UK |
Hi, this is to confirm that the coffee table looks very nice and has been delivered in a good state. Thank you once again ( This customers second purchase ) Mira |
Jennifer Andrews |
5th December 2008 |
London , UK |
Hi John Thanks for your message.I have received my furniture and there are no problems with it.I look forward to doing business with you in the future, Jennifer Andrews |
Peter White |
24th November 2008 |
Lincolnshire , UK |
Hi John Collected the furniture as ordered today (Tues) with no problems. Product,
packing and collection spot on. Thanks for your excellent service. Kind Regards |
Margaret Frost |
24th November 2008 |
Nottingham , UK |
Dear John, |
Angela Markins |
24th November 2008 |
Worcestershire UK |
Hi John Just to let you know my tables arrived first thing this morning. I had not had time to contact Bill Bourne at freightwatch. Having now unpacked them I am pleased to say they are in good condition and I am very pleased with them. The colour is a perfect match for my other furniture; it was worth the wait. Thank you for your good service Yours sincerely Angela Markins |
Clare Edwards |
20th June 2008 |
Voorburg , The Netherlands |
Dear John, Apart from the shoe rack, oval mirror and dressing table mirror which are still well packed, everthing has been checked and assembled. It is all perfect and we are absolutely thrilled to bits. It looks beautifull and we are looking forward to moving into our new bedroom. I look forward to hearing from you again soon. Best regards, |
John Bowman |
4th June 2008 |
Hampshire UK |
Dear John, |
Danuta Slomka |
2nd June 2008 |
London UK |
Hi John |
Susan Robinson |
2nd June 2008 |
Yorkshire UK |
Dear John |
Helen Heaton |
1st June 2008 |
Yorkshire UK |
Hi John, just to let you know the furniture has arrived; Regards, |
Krystyna Nowicka |
25th May 2008 |
Swindon UK |
John, Many thanks for yet again a super piece of furniture, we are really please with it, and we shall be ordering from you later on in the year. Krystyna |
Martha Doherty |
23rd May 2008 |
Cork Ireland |
Hi John |
Najeeb Latif |
23rd May 2008 |
Wimbledon London |
Dear john, Firstly thank you for replying to me so soon and secondly thank you so much for such beautiful furniture! I have not had a chance to check it fully, but a slight problem is that the "Long Life" door handles to the display cabinet do not match. Two are gold colour and the other two seem to be a dull tarnished grey colour. Any chance you could send us a set of four matching handles please? (preferably the polished gold colour)( We sent them same day to replace the tarnished ones ). Overall your service has been exceptional and the delivery men delivered inside the house (unfortunately they arrived at around 6pm because of traffic). Best Regards,Najeeb |
John Harding |
23rd May 2008 |
Queensland Australia |
Hi John, The TV cabinet arrived in perfect condition and I am delighted. I now wish to
obtain quotes for some more items. Item 1. Bedside cabinet FF7352L but measuring
20" wide x 17" high x 20"deep. The photograph in the web catalogue appears to
have carving around the drawer handles. I would want it in Rosewood but no
carving on the drawers and no holes for handles. (I will obtain my own handles
and drill holes to suite.) Same colour and finish as the TV cabinet. Rear of
cabinet to have sams finish as sides. Sincerely, John Harding |
Barrie Clark |
20th December 2007 |
Cambridge, England |
Dear Mr Williams , Barrie ** The factory will replace the shortened panel of glass on the next shipment |
Pauline Cheeseman |
20th December 2007 |
London, England |
Dear John. |
Frank Houghton |
17th December 2007 |
Maidenhead , England |
John |
Brian Barge |
23rd October 2007 |
Kent, England |
Hi John Best regards Brian |
Pat Bone |
18th October 2007 |
Dartford , England |
Hi John Pat |
Una Barry |
18th October 2007 |
Waterfall Nr Cork, Ireland |
John, |
Maura Cahalane |
18th October 2007 |
Cork, Ireland |
Hi John |
Graham Holden |
17th October 2007 |
Edinburgh, Scotland |
Dear John, Regards Graham |
Ivan Wells |
17th October 2007 |
Edinburgh, Scotland |
Hello Mr Williams I Wells |
Carol Sheffield |
15th October 2007 |
Leicester, England |
John Carol |
Paul and Bronwyn Moss |
14th June 2007 |
Colchester, England |
Hi John, |
Raymond Jackson |
11th June 2007 |
Essex, England |
Hi John **We have now changed the packing method on this product to prevent this happening |
Russell Forrest |
11th June 2007 |
Edinburgh, Scotland |
Hi John. |
Sarah Bradley |
8th June 2007 |
Surrey, England |
Hi John , Sarah |
Janine Wookey |
7th June 2007 |
London, England |
John |
Wendy Jones |
15th February 2007 |
Wales, UK |
Hi John Wendy |
Anny Lindsley |
14th February 2007 |
Shropshire , England |
Dear John |
Peter Gardner |
13th February 2007 |
Cheshire, England |
Hi John |
John Kerman |
12th February 2007 |
Somerset, England |
Hi John |
Irene Bates |
25th October 2006 |
Cambridge, England |
Hi John |
Tony Wilson |
24th October 2006 |
Chepstow, Wales |
Hi John |
J H De Leeuw |
26th June 2006 |
Toronto, Canada |
Hi John Sorry for the oversight - we have been very busy. We received the furniture
following the announced dates, some considerable time ago. |
Bob & Ruth Garren |
26th June 2006 |
Tenessee, USA |
Hi John The furniture arrived today and everything is great. The quality is fantastic
and even nicer than it appeared on the website. The crating was great, and
nothing was damaged. We are once again pleased. |
Rollo Prendergast |
6th June 2006 |
Hemel Hempstead, England |
Dear John Rollo |
Mrs Tao |
2nd June 2006 |
Oxford , England |
Dear John, |
Patrick Davey |
6th April 2006 |
Oxford England |
Hi John Since you delivered it, the house has been transformed, and now really is a
great home. I've dealt with many retailers over the years, including many
internet based one, and you get the gold medal for being the best!!! Patrick |
Anita Cullen |
16th March 2006 |
Dublin, Ireland |
Hi John Regarding the 5 Revolving Barstools Thanks John - I received them a few weeks
ago and they are fantastic.Great dealing with you - very professional service. |
Larry and Kim Hunter |
14th February 2006 |
Southampton , England |
John, Regards Kim |
Sylvia Cart |
11th February 2006 |
Hamilton , Bermuda |
Hi John, |
Rick Romero |
1st February 2006 |
Pittsburgh USA |
Hey John The furniture arrived in excellent condition. The finish on the pieces looks great. However, I did not see the 'touch up kit' described on your web pages. I checked the drawers of the altar table, but they were empty. I didn't see anything else in the crate.Please can you send me one for future use Rick ** We subsequently air mailed a repair kit |
Tony De Fleury |
16th November 2005 |
Auckland New Zealand |
Dear John |
Kitty Little |
16th October 2005 |
New York , USA |
Hi John, Kitty |
Darren Quantrell |
11th October 2005 |
Bristol . England |
Dear Finesse |
Glenn Thornton |
9th October 2005 |
Northumberland , UK |
Hello pal ! cheers. Glenn |
Sue Paterson |
7th October 2005 |
Banchhory , Scotland |
John - I am writing to confirm that the bookcase and filing cabinet did
indeed arrive - and I am delighted with both! Many thanks, and best
regards, |
Margaret Bruce |
4th October 2005 |
Cornwall UK |
Hi John |
Nick Duckett |
2nd October 2005 |
Jersey |
Hi John. |
Sara Ford |
1st October 2005 |
Bristol UK |
Hi John Sara |
Bob and Ruth Garren |
24th August 2005 |
Tennessee, USA |
Dear John, |
Ed Camerik |
15th August 2005 |
Antwerp , Belgium |
Hello John The furniture has been delivered on monday the 13th at our place. All the
goods are well packed in a professional way as ship-cargo! Today we unpacked the
5 cases and all the goods are in a perfect condition. We admire the
craftsmanship of the cabinet maker. Ed |
George Hodges |
21st June 2005 |
Brentwood , England |
Dear John. |
Janet Player |
16th June 2005 |
Trowbridge, England |
Dear John Janet |
Jill Aldread |
14th June 2005 |
Cambridge , England |
Dear John. |
Ron Roberts |
11th June 2005 |
Scotland |
Dear John , Ron |
Bill Bunker |
8th June 2005 |
Truro , England |
Dear John We have received the furniture in good condition and are very thrilled with
it. It is as we expected, excellent furniture as we have had this furniture
before. May we thank you for your extremely efficient service and assistance
every step of the way. |
Andree Liskens |
16th May 2005 |
Neejise Belgium |
Hi John, Greets Andree |
Tom Nguyen |
9th May 2005 |
Houston , Texas USA |
Mr Williams Regards John |
Shirley and Shamim Jamil |
21st April 2005 |
Rochdale , England |
Hello John The Dining set is now set up and looks wonderful. We are just trying to decide which family or friends will be the first to be invited to dinner. We will recommend your site when they ask. Thanks for all of your help. Shirley |
John Carse |
20th April 2005 |
Rochdale , England |
John Buffet arrived today in perfect condition. Looks wonderful in the room. Thank you very much for your most excellent service. |
F Hansen |
3rd December 2004 |
Braintree, England |
Hi John Famke |
Susan Robinson |
16th July 2004 |
Otley , England |
Hi John Susan ** This customer has ordered furniture on EVERY UK CONTAINER we have ever imported. Thanks Susan |
Heather Steward |
3rd July 2004 |
Kent, England |
Hi John Just a quick note to advise you that we are very pleased with the quality and
looks of the cabinet which arrived safely this afternoon.
Many thanks for
your efficient service and we wont hesitate to recommend you to our friends and
family. |
Avril Aitken |
1st July 2004 |
Scotland |
Hi John |
Paula Williams |
9th July 2003 |
Belson , Germany |
The furniture was absolutely superb when unpacked I would recommend it to
anyone.
Many thanks for your valuable assistance |
Robert Crawford |
1st May 2003 |
Glasgow, Scotland |
Hi John Thanks for e mailing me. Yes indeed the table has arrived safely. It arrived safely about 4.00 pm, and it took me some time to safely un-pack. It's in perfect condition and my wife and I are delighted with our purchase. Thanks again. Robert |
Bob Burrows |
1st May 2003 |
Hampshire, England |
Hi John Bob |
Mark Watt |
16th December 2002 |
Scotland |
Hi John Just a quick note to say that our Furniture and Cushions arrived safely on the 17th December. Although I nearly broke my back getting the stuff into the house, we are delighted with all of the items. Thanks for all your help in getting the stuff to us. Regards - Mark |
Julie D Tyler |
21st June 2001 |
Essex, England |
John Julie |
Mark and Mandy Perilstein |
5th August 2000 |
New York USA |
Hey John I just wanted to let you know we received our furniture today and it is absolutely beautiful !! Mandy was even more impressed with the furniture than the photographs suggested, and she is extremely happy. When she is happy , that makes my life better, so thanks John. Great to see that you can still find such beautiful furniture in these days of flat packed rubbish. Mark |
Julie Milner |
13th July 2000 |
Tonbridge Wells, England |
Hi John Julie |
Steve Wainwright |
17th August 1998 |
Leighton Buzzard, England |
John I have just taken delivery of my Dining table and chairs - and wanted to let
you know how delighted I am with my purchase. The colour and finish match the
rest of my decor perfectly. I am so pleased I found you as the shop I bought at
before in Gerrards Cross was almost 3 times the price ! |
Mary Ann Highton |
11th April 1998 |
Epsom, Surrey |
Mr Williams Thank you for my nest of tables which arrived today. They are absolutely stunning. I was very worried about online shopping but thankyou for your help in " Walking me through " the ordering process. I am not used to the internet - and did not feel very happy about ordering - but you put my mind at rest. I am so pleased with my purchase. I will be ordering more furniture for my lounge towards the end of the year - and will speak to you then. |